Shipping policy
Shipping Policy
Last updated: March 5, 2026
Order Processing
Orders are typically processed within 2–3 business days after your order is placed. Orders are processed Monday through Friday, excluding holidays.
Once your order ships, you will receive a shipping confirmation email with tracking information.
Shipping Times
Delivery times vary depending on your location and the shipping carrier.
Typical delivery times:
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United States: 3–7 business days
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International: 7–21 business days (if offered)
Shipping times are estimates and are not guaranteed.
Shipping Delays
PlayCap is not responsible for delays caused by shipping carriers, customs processing, weather, or other events outside our control.
Incorrect Addresses
Please ensure your shipping address is correct when placing your order. We are not responsible for packages delivered to incorrect or incomplete addresses provided at checkout.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us at:
and we will work with you to resolve the issue.
Questions
If you have any questions about shipping, please contact: